TEXT MESSAGE TERMS OF SERVICE

Last updated May of 2018 © Rapport Financial Service Inc

RAPPORT FINANCIAL SERVICES TEXT MESSAGE TERMS AND CONDITIONS

These Rapport Financial Services Text Message Terms and Conditions (“Text Message Terms”) are between you and Rapport Financial Services, its past, present, or future parents, subsidiaries, affiliates, predecessors, assignees, successors, and their respective agents, employees, directors, officers, partners, and members (whether acting in their corporate or individual capacity) (“Rapport,” “we” or “us”), with a principal place of business at 201 St Charles Ave., Suite 2500 New Orleans, LA 70170.The Text Message Terms have the same effect as an agreement in writing and govern your participation in Rapport’s Text Message Program. Rapport’s “Text Message Program” includes sending text message(s) to Rapport and/or receiving text message(s) from Rapport.

BY PARTICIPATING IN RAPPORT’S TEXT MESSAGE PROGRAM, YOU SIGNIFY YOUR AGREEMENT TO THE TEXT MESSAGE TERMS.

Rapport’s Privacy Policy and Terms of Use apply to your participation in Rapport’s Text Message Program, and their terms are made a part of the Text Message Terms.

To view Rapport’s Privacy Policy, click here. To view Rapport’s Terms of Use, click here. By participating in Rapport’s Text Message Program you acknowledge you have reviewed Rapport’s Privacy Policy and Terms of Use and agree to their terms.

BY PARTICIPATING IN RAPPORT’S TEXT MESSAGE PROGRAM, YOU AGREE TO ARBITRATE ALL CLAIMS BETWEEN YOU AND RAPPORT ON AN INDIVIDUAL BASIS ONLY AND NOT AS A PART OF ANY CLASS. A “CLAIM” IS ANY CASE, CONTROVERSY, DISPUTE, TORT, DISAGREEMENT, LAWSUIT, LEGAL ACTION, OR CLAIM NOW OR HEREAFTER PENDING BETWEEN YOU AND RAPPORT, INCLUDING BUT NOT LIMITED TO ANY ALLEGED STATE OF FEDERAL STATUTORY VIOLATION, OR ANY DISPUTE OVER THE INTERPRETATION OF THE TEXT MESSAGE TERMS OR THE ARBITRABILITY OF ANY CLAIM PURSUANT TO THE TEXT MESSAGE TERMS. THIS AGREEMENT TO ARBITRATE GOVERNS ALL PAST, CURRENT AND PROSPECTIVE INTERACTIONS WITH RAPPORT. YOU AGREE THAT YOU ARE WAIVING ALL RIGHTS TO: (A) A TRIAL BY JURY; (B) PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION; AND (C) BRING AN ACTION AGAINST RAPPORT IN A COURT OF LAW. YOU MAY INDIVIDUALLY ARBITRATE ANY CLAIM AGAINST RAPPORT IN ANY JURISDICTION IN THE UNITED STATES. RAPPORT WILL REIMBURSE YOU UP TO $300 OF YOUR ARBITRATION FILING FEE. THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION THEN IN FORCE SHALL GOVERN THE ARBITRATION (provided, however, that the terms of the Text Message Terms shall control over any inconsistency between the Rules of the American Arbitration Association and the Text Message Terms). The arbitrator shall have authority to interpret the Text Message Terms, including but not limited to the authority to decide whether any claim is arbitrable under the Text Message Terms and to decide issues related to the scope of arbitration, the rules of arbitration, the arbitrator’s jurisdiction, and the enforceability of the Text Message Terms. You agree that the Text Message Terms involves commerce under 9 U.S.C. §§ 1 et seq. and that this Arbitration Clause is governed by federal law, including the Federal Arbitration Act. The remainder of the Text Message Terms is governed by the laws of the state of Louisiana as they apply to agreements made solely therein. This Arbitration Clause shall survive termination of the Text Message Terms.

 

ABOUT TEXT MESSAGE TERMS

If you do not agree to the Text Message Terms, you may not participate in Rapport’s Text Message Program. Rapport may modify the Text Message Terms at any time. If you do not agree to the changes, you must discontinue your participation in Rapport’s Text Message Program before the changes take effect. Your continued participation in Rapport’s Text Message Program after any such changes take effect constitutes your acceptance to such changes. Each time you participate in Rapport’s Text Message Program you reaffirm your acceptance of the Text Message Terms. You are responsible for regularly reviewing the Text Message Terms by visiting tryrapport.com/legal/text-terms-of-service. The Text Message Terms may be supplemented by additional terms and conditions and, together with these Text Message Terms and the Rapport Privacy Policy and Terms of Use, govern your participation in Rapport’s Text Message Program.

 

ABOUT RAPPORT TEXT MESSAGES

Rapport’s Text Message Program assists users in communicating with Rapport. Rapport text messages are SMS messages sent to individuals who have provided Rapport with written consent to send the messages. Rapport text messages are not mobile spam. The service is a recurring message program for service and support.

 

CONSENT FOR RAPPORT TEXT MESSAGES

When you signed up for Rapport’s Text Message Program, you provided express written consent to receive automated texts about credit repair or credit repair marketing from Rapport. Such written consent may be obtained through the use of electronic signatures, as broadly defined under the E-SIGN Act. By continuing to participate in Rapport’s Text Message Program (e.g. by not texting STOP in response to any program text), you agree to continue to receive automated texts from Rapport in accordance with your previously provided consent and these Text Message Terms.

COST OF RAPPORT TEXT MESSAGES

Although all Rapport text messages are complimentary, Message & Data Rates May Apply. Depending on your text plan, you may be charged by your carrier.

DISCONTINUING TEXT MESSAGES

To stop receiving Rapport text messages, simply text STOP (and no other words or characters) to the short code from which you received the Rapport text message(s). After doing so, you will receive a text message confirming your opt-out and will no longer receive Rapport text messages to the phone number used to text STOP. Almost all STOP requests are taken care of immediately, but it may take up to 3 business days from the date you text STOP to be removed from Rapport’s texting list(s). NOTE: texting STOP will only stop text messages, and will only stop text messages to the phone number you used to text STOP. To stop receiving marketing phone calls from Rapport that are not text messages, simply text CALLSTOP (and no other words or characters) to the short code from which you received the Rapport text message(s). After doing so, you will no longer receive marketing phone calls from Rapport to the phone number used to text CALLSTOP. Almost all CALLSTOP requests are taken care of immediately, but it may take up to 3 business days from the date you text CALLSTOP to be added to Rapport’s internal do-not-call list. To stop receiving marketing phone calls from Rapport (that are not text messages) to any phone number, you may call 1-800-TRY-RAPORT and add your telephone number to Rapport’s internal do-not-call list.

 

OPTING BACK IN

If you send Rapport a STOP text in response to a Rapport text message, you can start receiving Rapport text messages again by providing consent to Rapport to send the messages.

 

RECEIVING MORE INFO

To request more info, simply text HELP to the short code from which you received the Rapport text message(s).

 

COMMANDS

Stop: At any time, you can text STOP to the short code from which you received the Rapport text message(s). This will prevent you from receiving future Rapport text messages to the phone number used to text STOP. Almost all STOP requests are taken care of immediately, but it may take up to 3 business days from the date you text STOP to be removed from Rapport’s texting list(s). Note that texting STOP will only stop text messages, and will only stop text messages to the phone number you used to text STOP. To stop receiving marketing phone calls from Rapport that are not text messages, you can text CALLSTOP to the short code from which you received the Rapport text message(s). This will prevent you from receiving Rapport marketing phone calls (that are not text messages) to the phone number used to text CALLSTOP. Almost all CALLSTOP requests are taken care of immediately, but it may take up to 3 business days from the date you text CALLSTOP to be added to Rapport’s internal do-not-call list.

 

HELP

At any time, you can text HELP to the short code from which you received the Rapport text message(s). Texting HELP will return the following message:

Rapport Financial Services Inc: Msg&Data Rates May Apply. Txt STOP to end texts. Visit tryrapport.com/legal/terms-of-service or call 1 (800) TRY-RAPPORT for more info.

 

PARTICIPATING CARRIERS

AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel [Verizon Wireless], U.S. Cellular, Cellular One, MetroPCS, InterOp, Cellular Com, C Spire Wireless, Cricket, Virgin Mobile, and Cincinnati Bell.